Refund Policy

Last updated: March 2026

30-Day Money-Back Guarantee

ContentaSoft offers a 30-day money-back guarantee on all 3D CAD Converter purchases. If you are not satisfied with the Software for any reason, you may request a full refund within 30 days of your purchase date.

How to Request a Refund

To request a refund, send an email to support@contenta-software.com with your order number or the email address used for the purchase. We will process your refund within 5-10 business days to the original payment method.

Refund Eligibility

A full refund is granted in the following cases:

  • The Software does not function as described on our website
  • Technical errors prevent proper use of the Software, and our support team cannot resolve the issue
  • Hardware incompatibility issues that prevent the Software from running
  • Accidental duplicate purchases
  • General dissatisfaction within the 30-day window — no justification required

After the 30-Day Period

Refund requests made after 30 days are evaluated on a case-by-case basis. We may offer a refund if you experience a critical bug that our support team cannot resolve. Contact support@contenta-software.com to discuss your situation.

Trial Version

We strongly encourage all users to try the free trial before purchasing. The trial includes all features and 10 conversions, so you can evaluate the Software's compatibility with your system and workflow before committing to a purchase.

Contact

For refund requests or questions, contact us at support@contenta-software.com.

ContentaSoft
Kalhagsvagen 28D
907 55 Umea, Sweden